Contact Us
Have a question or need help or feature request? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Send us a Message
Email Us Directly
Prefer to send an email? You can reach us directly at: support@hocha.ai
We typically respond within 24-48 hours during business days.
Response Time
We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters, please include "URGENT" in your subject line.
What to Include
- Your account email (if you have one)
- Description of the issue or question
- Any relevant screenshots or error messages
- Steps you've already taken to resolve the issue